Features Editions Support FAQ About Us Contact Us  
 
   
faq
What is Smart Shop ?
Smart Shop is next generation retail management solution from Tachyon Solutions. Its cutting edge innovative technology makes your business easier than ever.
Why Smart Shop ?
Smart Shop have capability to upgrade your business to meet current competitive market. Its 100+ reports proving all the information’s what would you like to get/ to know about your business. The new Analytical reports assisting you for decision making process to take your business next level of business growth. Smart Shop covers all the areas of retail business process like inventory management, accounting, user/process security, promotions, support to barcodes, POS and much more.. Its built-in Backup/Restore facility to keep your business away from any disaster. Tachyon having professionally trained supporting engineers ready to serve for your any queries/problems from your end. Our licensing cost is designed for everybody can affordable for their business.
How to activate Smart Shop ?
Smart Shop needs to be activated before using. It can be activated easily by sending the authorization code along with serial no. and customer information to activation@tachyon.co.in. You will receive an activation code momentarily.
How Smart Shop can help to improve my business ?
Smart Shop is designed for all kinds of Retail/Wholesale Businesses. Easily classify your products/items by category/group/manufacturer/barnds and it will helps you to maintain the inventory easily. Its accurate costing methods (Last Purchased, Weighted Average and Manual) helps you set the costing method based on the nature of the item to calculate the exact cost. . Its unique & simple GUI makes you to do your transactions easier than ever. Auto completion of fields boosts your data entry to the maximum. The new flexible security console will helps to you design & implements your own security principles in your organization. You can easily print/export all your business tranactions like purchases, sales, returns, receipts, payments, incomes, expenses, etc in your finger tip. Smart Shop’s Point Of Sale (POS) is designed to work with touch screen environment and support all POS pheripheral devices. Its unique button style & options will make you to do transactions easily than before. And much more from Smart Shop for choosing us the right technology partner for your business growth.
How will get support from Tachyon Solutions ?
Tachyon solutions offers onsite, remote and phone support to our valued customers. Our support engineers will visit the site four times in an year for checking the health & performance of the product. We will also provide unlimited remote (Team viewer) support and 24/7 telephonic support. Our Support engineers will assist you to get trained in Smart Shop & clearing doubts.
How will I get updates?
Smart Shop is designed to receive automatic updates from Tachyon. Our update manager will automatically check for updates, download and install it.It will keep you always keep our esteemed customers with newly released technologies, supporting packs & patches. This updates are entirely free from Tachyon Solutions for any kind of our products.
What are Smart Shop Licensing Schemes?
We have three different types of licensing schemes for Smart Shop. They are Smart Shop Lite, Smart Shop Professional and Smart Shop Enterprise. For more details about the features, please visit the Editions  page. Smart Shop Lite & Smart Shop Professional come with one database server, one client application and two POS licenses. You can purchase additional client/POS licenses from Tachyon to meet your business requirements. Smart Shop Enterprise edition is designed for large scale businesses. To know more about Enterprise Edition. please send an email to sales@tachyon.co.in.
Is it possible upgrade from Smart Shop Lite to Smart Shop Professional?
Of course, it is possible. You can anytime upgrade from Smart Shop Lite to Professional to meet your new business requirements. Our support engineers will assist you to do the upgradation and transfer all data from Smart Shop Lite to Professional. This will keep you to upgrade your business without losing anything and you have multiple options to choose add-ins like HR Module, Document Management System or customizable applications etc to meet your new requirements.
Any product warranty is available for Smart Shop?
Yes, Tachyon offers one month "Cash Back Policy" where we failed to provide solutions for your product queries.